Frequently Asked Questions

No. We operate a single flagship salon at Sector-C, Mahanagar, Lucknow (near Channilal Circle). We do not have any other branch in the city, and we recommend confirming this address directly if you see any listing claiming otherwise.

No, we are a client-facing salon only — we do not offer academic courses, certifications, or training programs to the public at this location. Our stylists are trained internally on TONI&GUY technique to serve clients in-chair.

We are open all 7 days a week, from 10:00 AM to 9:00 PM, including Sundays and public holidays.

Appointments are strongly recommended, especially for colour, keratin and bridal services which need longer chair time. You can book online, call us, or message on WhatsApp. Walk-ins are welcome for quick services subject to stylist availability.

Pricing depends on hair length, density, condition and the stylist tier you choose, so we quote every service after a complimentary in-person consultation. Call or WhatsApp us and we’ll give you an honest estimate before you book.

Yes — message us on WhatsApp or call the salon at least a few hours before your slot and we’ll happily rebook you for a more convenient time.

We use factory-sealed, authentic Kérastase Paris, L’Oréal Professionnel (INOA, Majirel, Blond Studio), Olaplex, and Smartbond — opened in front of you at the start of your service.

Yes, our Keratin, Kerasmooth, Nanoplastia and smoothening treatments are formulated to work on coloured and chemically treated hair. We’ll assess your hair’s history in a consultation first to recommend the right protocol.

Yes, we strongly recommend a pre-bridal trial so we can finalise your style, floral setting and dupatta draping ahead of the wedding week. Ask about our customised Pre-Bridal Package.

Yes, we have a dedicated private VIP bridal suite at the Mahanagar salon for brides and their parties, separate from the main salon floor.

Yes, we offer reserved valet parking for clients visiting our Sector-C, Mahanagar location.

All tools are sanitised between every client, single-dose treatment ampoules are opened fresh, and our stations follow hospital-grade sanitisation protocols.